A MEMBER of staff at a local supermarket went above and beyond to help an elderly customer.

During a recent trip to Asda Galashiels, an elderly customers found herself without her bank card when purchasing essentials for her and her family who were visiting.

Noticing what was going on Matthew McGill, who was working on the self-checkout tills asked if he could do anything to help.

And after chatting with the customer, Matthew – student at Herriot-Watt University – paid for her shopping.

He said: “I had heard what was happening over at one of the checkouts and realised the customer had forgotten her bank card.

"After chatting to her, I thought I’d help out and pay for her shopping.

“She was extremely grateful and couldn’t thank me enough.

"The customer’s daughter came in the next day to repay the money. I wasn’t in that day, but I got it the day after.

"I was happy to help and would do it for anyone.”

Matthew has since been nominated for a Service Superstar Award by customer service manager Sandra Redpath.

She said: “Matthew is such a great colleague, when he heard the customer had forgotten her bank card, he didn’t even hesitate and helped her right away.

“He’s only been with us for a short while but he’s a breath of fresh air and always comes to work with a smile on his face.

"Well done, Matthew!”