A GALASHIELS nursing home has been rated as “good” across the board in a Care Inspectorate report.
An inspector from the scrutiny body paid an unannounced visit of the facility on Kirk Brae across two days at the end of July.
They spoke with people at Galashiels Nursing Home and their relatives, as well as management and staff.
It was rated “good” in supporting people’s wellbeing, leadership, setting, staff team and planning of care.
The report states: “People experienced care and support with compassion because there were warm, encouraging, positive relationships between staff and people living in the home.
“Staff were knowledgeable about those in their care and how to meet their needs.
“This meant that people could be confident that staff supporting them were well informed and worked consistently to help them achieve the outcomes that they had identified.
“Staff encouraged people to be independent, promoted choice as well as carrying out meaningful interactions.
“This ensured people’s wellbeing and sense of worth was enhanced by staff who were knowledgeable and skilled.
“Feedback from those residing in the nursing home and their relatives was good. One person told us, ‘Staff are all very good, lots of fun and laughter’.
“There were no restrictions on family visiting, family and friends were invited into the home which allowed further opportunities for people to connect with those who are important to them.
“Staff supported activities and worked alongside the activity coordinator and provided a range of events and activities.
“This ensured people had opportunities to enjoy and take part in activities should they wish to do so. Those who chose to spend time in their rooms were offered one-to-ones to ensure everyone had opportunities to feel included.”
On the home’s leadership, it adds: “A lot of improvements have been made since the last inspection, the manager demonstrates a clear understanding about what is working well and what improvements are needed.
“This will ensure people benefit from a culture of improvement.”
The need for improvement in two areas was noted in the report’s key messages.
It said the service needed to be able to demonstrate that adequate care planning and interventions were in place for wound care.
It added that further work was required to develop its self-evaluation approach.
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