AS the NHS braces for winter pressures, patients are urged to help services by only using them when necessary.

With the healthcare system expected to come under strain, NHS Borders has launched a campaign to help people navigate services effectively.

The initiative aims to reduce the burden on emergency services by encouraging the public to seek appropriate care for non-life-threatening conditions.

Patients are reminded that NHS Inform and their local pharmacies can provide guidance for a range of health concerns.

For more information on how to access services, visit the NHS Borders website.

They are also encouraged to call NHS 24 on 111 or their GP if they feel they need medical attention that isn't life-threatening.

The public is being asked to reserve the emergency department for critical, life-threatening situations.

The NHS is also asking the public to help manage demand for services by being proactive about their health and wellbeing.

This includes keeping up to date with vaccinations, stocking up on common over-the-counter medications, and preparing for winter emergencies.

Patients are also urged to order prescriptions in advance, ideally 10 working days before running out.

The health board is also advising the public to consider their healthcare wishes in advance.

Patients are being encouraged to think about setting up a power of attorney to avoid delays in accessing necessary services if they become unwell and are unable to make decisions themselves.

NHS Borders is asking people to play an active role in managing demand on the healthcare system by following self-care advice, asking questions about their healthcare, and being prepared for hospital stays.

If patients are admitted to hospital, they are being asked to bring their medications and comfortable clothing.

Patients are also being warned that discharge planning will begin as soon as they are admitted.

Delays in discharge can affect recovery and put unnecessary strain on resources.

If a patient is unwell enough to be discharged, the hospital will not be able to keep them.

If a patient is visiting someone in hospital, they are being asked to wash their hands regularly and use the hand gel provided.

Visitors are also being told to stay home for at least 48 hours if they have been unwell.

The emergency department is for critical, life-threatening situations only.

Conditions such as suspected heart attacks, strokes, or severe bleeding are classed as emergencies.

If a patient's condition is not an emergency, they will be redirected to the most appropriate care.

NHS Borders has said: "By preparing in advance, keeping yourself well, asking questions about your healthcare, following self-care advice, and using appropriate services, you can play an active role in managing the demand on our healthcare system.

"Doing so will ensure that those who need urgent care most can receive it."